Returns & Exchanges
At Guzzi Archive, we understand the unique nature of curated fashion and offer a 14-day return window for items in their original, unworn condition. We strive to make the exchange process as seamless as the discovery of your next statement piece.
Return Process
- 1.Initiate Your Request
Log into your customer portal and select the specific order and items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack the items in their original Guzzi Archive packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship to Archive
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 48 hours of your request.
- 4.Quality Inspection & Refund
Once our specialists verify the item's condition, your refund or store credit will be processed to the original payment method within 5-7 business days.